Brussels helps: helping each other during the corona crisis

What can you do to help other Brusselers? And how can you ask for help yourself?
We help to bring people together through “Brussels helps”.

Nederlandstalige versie - Version en français

Do you need assistance?

Let us know what kind of assistance you need. Your request will be treated confidentially.
Request assistance through the online form or call us on 02 278 11 00.
We are at your service from Monday to Friday from 10 a.m. to 6 p.m. 

What happens after your request?

  1. We will look for a matching volunteer.
  2. We will provide the volunteer with your coordinates. You will get the volunteer’s coordinates. 
  3. We will ask the volunteer to contact you.

    How can you help?

    Sign up for volunteering on the online platform Brussels helps. There, you will see for what we are currently looking for volunteers. Do you prefer to call us? You can reach us from Monday to Friday from 10 a.m. to 6 p.m. on 02 278 11 00.

      Sign up as Brussels helps volunteer

      What happens after signing up?

      1. We will look for a request that matches your profile. 
      2. We will provide you with the information needed to assist.
      3. You get into contact with the person assigned to you. 

      What kind of help can you offer or ask?

      • Doing groceries
      • Providing medicines  
      • Social contact: writing letters, making phone calls  
      • Animal care: walking the dog,
      • … 

      Other initiatives


      Read these frequently asked questions.

        What do you have to pay attention to when offering help?

        Protect yourself and the other while helping out:

        • Make your arrangements by telephone or via the internet.
        • You strictly observe all the corona precautions.

          Get free insurance

          The insurance for volunteers of the ‘Vlaams steunpunt voor Vrijwillgerswerk’ (Flemish centre for volunteering) has been extended to anyone who wants to help others during the corona crisis. This way, you are insured for civil liability, legal aid and physical damage. Read more about the Insurance for volunteers during the corona crisis.

            Get inspired or inspire others

            How do you help Brussels residents during the corona crisis? Or how did you get help?
            Share your story on Brussels helps Brussels.

            Help other initiatives

            Online platform Give a Day

            ‘Brussels helps’ may use the Give a Day platform free of charge. Give a Day connects citizens, schools, non-profits, municipalities and businesses, and gives them the tools and the desire to tackle societal challenges through voluntary commitment.